Terms of Service

Last updated: 3 February 2026

These Terms of Service (“Terms”) govern your access to and use of Ambit Systems Pty Ltd’s (“Ambit Systems”, “we”, “us”, “our”) website and, where applicable, Ambit Authority and Ambit Observatory (the “Services”). If you are using the Services under an Order Form or other written agreement, that agreement prevails over these Terms to the extent of any inconsistency.

Services And Acceptable Use

The Services comprise Ambit Authority and Ambit Observatory as described on the product pages. The Services are intended for organisational use and are not designed for consumer use. Access is limited to design partners and customers under active commercial arrangements.

You must be authorised to accept these Terms on behalf of your organisation. You may use the Services only for lawful business purposes and in accordance with your agreement with Ambit Systems Pty Ltd. You must not circumvent or disable security features, use the Services for unlawful or unauthorised purposes, attempt to reverse engineer or decompile the Services, or share access credentials outside your authorised users.

Customer Responsibilities

You are responsible for defining and maintaining accurate policies and delegations, ensuring your systems handle ALLOW | DENY | ESCALATE outcomes appropriately, and complying with laws and internal requirements that apply to your use of autonomous systems.

Authority is fail-closed by design. If Authority is unavailable, governed actions may be denied by default. You are responsible for designing your systems to handle that behaviour safely.

Availability

We aim to provide a reliable service, but we do not guarantee uninterrupted availability or that the Services will be error-free. We may make changes to the Services over time. Where operationally reasonable, we will communicate planned maintenance and material outages using channels agreed with customers.

Data, Evidence Records, And Intellectual Property

You retain ownership of customer data you provide to the Services, including policy and delegation definitions. We process customer data to deliver, secure, and support the Services in accordance with your agreement with Ambit Systems Pty Ltd.

Governance evidence records and decision records produced by Authority form part of the Services. Ownership, hosting location, access controls, and retention are defined in your Order Form (or equivalent written agreement). Where we operate infrastructure on your behalf, we do so to support append-only properties and evidentiary integrity.

All intellectual property in the Services (including software, architecture, and documentation) remains the property of Ambit Systems Pty Ltd. Nothing in these Terms transfers ownership of our intellectual property to you.

We may use aggregated and de-identified data to improve the Services. We do not publish customer-identifying information.

Disclaimers And Limitation Of Liability

To the maximum extent permitted by law, the Services are provided “as is” without warranties of any kind. We are not responsible for the appropriateness or legal compliance of policies you define, or for actions taken by your autonomous systems.

To the maximum extent permitted by law, Ambit Systems Pty Ltd is not liable for indirect, incidental, special, or consequential damages arising out of or relating to your use of the Services. Our total liability for any claim will not exceed the fees paid by you to Ambit Systems Pty Ltd for the Services in the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Termination

Termination rights and post-termination data handling (including export and deletion) are governed by your Order Form or equivalent written agreement. If you do not have a separate written agreement, we may suspend or revoke access to the Services at any time.

Confidentiality

Each party will treat the other’s confidential information with reasonable care and will not disclose it to third parties except: (a) to employees, contractors, or advisers who need access and are bound by equivalent obligations; (b) where required by law or court order; or (c) with prior written consent. This obligation survives termination.

Indemnification

Customer indemnifies Ambit Systems Pty Ltd against claims arising from: (a) customer-defined policies and delegations; (b) actions taken by customer’s autonomous systems; (c) customer’s breach of these Terms. Ambit Systems Pty Ltd indemnifies customer against third-party claims that the Services infringe that third party’s intellectual property rights. Standard conditions apply: prompt notice, reasonable cooperation, and control of defence.

Force Majeure

Neither party is liable for failure to perform obligations (other than payment) caused by events beyond reasonable control, including infrastructure failures, natural disasters, pandemic, war, or government action. The affected party must notify the other promptly and use reasonable efforts to mitigate.

Dispute Resolution

Before initiating legal proceedings, the parties will attempt to resolve disputes through good faith negotiation for a period of 30 days. If unresolved, either party may pursue remedies under the Governing Law clause.

Governing Law

Unless your Order Form specifies otherwise, these Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

Changes And Contact

We may update these Terms from time to time and will update the date above. For questions about these Terms, contact legal@ambit-systems.com.